Making Sense of a Networked World since 2010

The Social Media Lab is an interdisciplinary research center at the Ted Rogers School of Management, part of Toronto Metropolitan University. The Lab examines how social media and other technologies, such as AI, are transforming the way people and organizations communicate, disseminate information, conduct business and form communities, and how these changes impact society.

The broad aim of the Lab’s various research initiatives and digital tools is to advance the public’s understanding of the benefits and pitfalls of adopting new technologies with a focus on addressing the erosion of information integrity online.

Recent Posts

Hiring: Research Assistant (Full-Stack Web Dev & Data Analysis)

The Social Media Lab is looking for a motivated and technically proficient Research Assistant to join our team for the Summer 2026 term. This...

Join Our Research Team! @SMLabTO is Hiring a Postdoctoral Research Fellow

Research Unit: Social Media Lab, Ted Rogers School of Management, Toronto Metropolitan University (Toronto, Canada) Position Supervisors: Anatoliy Gruzd and Philip Mai Contract Length: 1 year...

[New Paper Alert] Same Platform, Different Stories: TikTok and the Battle Over Immigration Narratives

“What happens when the digital town square becomes a digital battleground?” In an era defined by overlapping global crises and hardening borders, immigration is no...

Public Reports

[New Report] The State of Social Media in Canada 2025.

Social media use among Canadians has largely rebounded. X (formerly Twitter) stands out as the lone decliner. TORONTO — May 2025 — After a post‑pandemic dip in 2022,...

Two-thirds of Canadians have experimented with generative AI, but most don’t understand its impacts

When ChatGPT entered the public imagination in 2022, Canadians were curious, hopeful, anxious and had plenty of questions. Just three years later,...

[New Report] The State of Generative AI Use in Canada 2025: Exploring Public Attitudes and Adoption Trends

TORONTO — April 2025 — A majority of Canadians (66%) have experimented with Generative Artificial Intelligence (GenAI) tools less than three years after ChatGPT’s public debut, according...